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Meet the Artists Behind the Smiles!

We are very lucky to have such a friendly, dedicated, and highly experienced team. In fact, we are confident that we have the most experienced orthodontic staff in Bismarck. But at Warford Orthodontics our work is about much more than braces or Invisalign, it is about YOU the Patient. Get to know some of the highly skilled and always good-humored people who are honored to work with your smile!:)

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Chasity Cattanach

Director of First Impressions

 

Director of First Impressions since 2015

What are your Daily job activities?   
A typical day for me is scheduling, answering phones, greeting everyone, and many other different office tasks.

How about life outside the office?
I got married in June. My favorite foods are pizza, German foods, and pretty much any kind of soup. I LOVE Greys Anatomy (I watched all the seasons on Netflix at least 3 times). In my free time I like being outside, riding horse, camping, and boating.

What is your favorite part of working at Warford Orthodontics?
I absolutely love working here! It’s amazing to see patients every day and get to know them, I love talking with them.

Any funny or heart-warming stories to share?
It’s really fun to meet patients at their initial consultation, but the best is to see how bright their smiles are when they finish their treatment!

What makes Warford Orthodontics different?
Our great doctors and staff. We have such a warm, upbeat atmosphere. You can really tell that everyone cares and loves what they do.

 

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Angie McCloud

Smile Transformation Artist

Certified and Registered Dental Assistant with Warford Orthodontics since 2002

Daily Job Activities: On a typical day I try to achieve exceptional patient care by doing orthodontic adjustments such as changing colors, arch wires & springs, and taking impressions for retainers. We do scanning for Invisalign, record photos and x-rays, and make retainers when Kathy needs help.

How about life outside of work?  I have two boys – one very energetic three year old, and a brand new baby in August. I love to play softball and volleyball. Some of my favorites:  filet mignon! My favorite book is “The 5 People You Meet in Heaven”, and movie is almost any kid movie. Also I like most music ,although I am not a fan of Rap or Jazz.

What is your favorite part of working at Warford Orthodontics?   I love the technicality of orthodontics, really like accomplishing a harder case and helping change people’s smiles, which ultimately changes their whole life with confidence! It is really fun and rewarding to see the patients really change over the course of their treatment.

Any funny or heart-warming stories to share?  There have been a few patients that I have worked on since they were just small kids and have watched them grow up over the years. When they finish treatment in their teens, they have given me hugs in pure appreciation for changing their lives. Getting to watch them grow up and gain confidence is so heartwarming.

What makes Warford Orthodontics different?   We are the only office in Bismarck that has weekend staff on call. We also have an extremely smart and caring orthodontist in Dr. John, and a highly experienced and exceptionally well trained staff. We always have top of the line customer service and an enjoyable atmosphere and our in house lab allows us to make retainers the same day. Really, our big picture of being here is to help people and change the world one smile at a time.

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Wendy Knudson

Supreme Duchess of Smile Transformations

 

Treatment Coordinator, Certified and Registered Dental Assistant with Warford Orthodontics since 2001

Daily Job Activities: I see the new patients that come in for consults.  We set aside about an hour of time for each patient. During that time I take digital photos of their face and teeth along with two x-rays.  We visit a bit and get to know each other and answer any preliminary questions they may have.  Dr. John then comes into the room and we discuss the records we have taken and if any treatment is recommended now or place patient in recall. Financials are then discussed along with payment plan options and if they would like to start that same day, we get them going!

How about life outside of work? I am married, have 3 beautiful girls, 4 grandkids, 1 mellow chocolate lab and 1 crazy Yorkie! Love working on ‘Pinterest’ projects and going to our lake cabin! Favorite Food:  Pizza/Pasta-wish it was veggies!  😉 Book:  just finished “5” . Love business/leadership books. Movie:  “Hitch” – so funny, everyone should see it! Favorite Music:  anything with a drum and guitar!

What makes you tick at Warford Orthodontics? I enjoy my work, I like to have fun!  I don’t take myself too seriously!

What makes Warford Orthodontics different? We have a doctor and staff that are very dedicated to the whole patient.  Of course we will correct their bite and teeth issues, that’s easy,  but we also get to know the patient and try to build confidence and friendships! Dr. John cares deeply about what he does and truly treats each patient like they are his family.

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Brekka Schultz

Grin Booster

 

Certified and Registered Dental Assistant with Warford Orthodontics since 2009

Daily Job Activities: I assist the doctors in adding, removing and adjusting braces. I also assist in taking x-rays, photos and impressions, and help keep the office clean and the instruments sterilized. Invisalign has become a big part of our office, and I take iTero scans, add attachments, insert aligners, and assist with checkups. Patient education and answering questions, updating the patient chart notes and scheduling appointments is also a big part of my day, as well ascorrespondence with other offices or the Invisalign lab. Working with a patient in my chair is my favorite, but there is a lot of behind the scenes work that is done at all times too!

How about life outside of work? I’m a Country girl, but can’t get enough Jimmy Buffett! I love Nicholas Sparks’ books and his movies! My favorite foods are steak, garden peas and almost any kind of dessert. I have one daughter age 1 and due with #2 in February! No pets at our house, but grew up on a ranch surrounded by animals and would love to have pets again when our children are older, for now grandma and grandpas will do! I love to do craft projects or redo furniture when I catch a free moment!

What is your favorite part of working at Warford Orthodontics? I love seeing the before and after photos and noticing the change in our patients confidence as their smiles improve. Some of the things we accomplish still amazes me even after over 5 years. Getting to know our patients and their families during their treatment is my personal favorite. Making a patient feel comfortable and at home in our office makes me feel like we are doing our job well , and accomplishing more than just the great smile they leave with!

Any funny or heart-warming stories to share?  Too many to pick just one, but I love when a new, young, nervous patient turns into a confident ball of fire by the end of their treatment. Watching them grow is amazing! I also love hearing the stories from our adult patients who are FINALLY doing treatment and the excitement and gratefulness they express makes our job all worth it.

What makes Warford Orthodontics different? Staff experience and care. I feel we are all knowledgeable in the dental field and we accompany that with a comfortable, friendly atmosphere.

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Denise Wiseman

Smile Upgrade Artist

 

Certified and Registered Dental Assistant with Warford Orthodontics since 2003

Daily Job Activities: Greeting and seating patients. Placing,adjusting, and removing braces. Taking impressions for retainers, x-rays, photos, and sterilizing instruments just to name a few of the things we do during the day!

How about life outside of work? I have 3 grown children and 2 grandkids. When I’m not busy with the grandkids I will grab a good book anything about running, training, and nutrition. I like watching the “Hunger Games” can’t wait for the next one to come out! My favorite food is any seafood and anything sweet to satisfy my sweet tooth 🙂 . My hobbies include running, weight training, and riding my horse.

What is your favorite part of working at Warford Orthodontics? I love seeing the reaction of a patient when they get their braces off. Then watching their eyes light up when we show them their before and after pictures!

What makes Warford Orthodontics different? We are on call on weekends, we have an experienced staff, and we are an Invisalign Elite Provider. EMPTY-PNG

 

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Jenna Wolf

Happy Face Artist

 

Certified and Registered Dental Assistant with Warford Orthodontics since 2007

Daily Job Activities: A typical day consists of many things – putting on braces, doing adjustments, removing braces, taking photos & x-rays, and taking impressions. Also I check patients who are wearing Invisalign, scan patients for Invisalign, and of course sterilizing instruments/units and completing charts.

How about life outside of work? I have two dogs. Thumper is a German Shepard and Blue Heeler mix, and Smitty the Jack Russell Terrier. My favorite foods include pizza and lobster. I like to watch “The Walking Dead” and “The Following”. Country music is what I listen to, especially Eric Church. I enjoy snowboarding, motocross/dirt biking in my free time.  

What is your favorite part of working at Warford Orthodontics? I love the work that I do because I love seeing how excited people get as their smiles are changing. I also like the fun atmosphere we get to work in. I also love seeing the variety of cases; Invisalign, crowded teeth, impacted teeth, surgical cases and so much more!

Any funny or heart-warming stories to share?  A funny story was when Denise could not find her glasses anywhere and a patient in Angie’s chair pointed out that her patient had them on!

What makes Warford Orthodontics different? I believe Warford Orthodontics is different because we are very open and honest. Our atmosphere is very open, friendly, and welcoming. Our patients are given all options for treatment, and we recommended what we think is best. I really like that we try to save all teeth if we can without extractions.

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kathy

Kathy Kruckenberg

Smile Stability Specialist

 

Lab Tech, Certified and Registered Dental Assistant with Warford Orthodontics since 1985

Daily Job Activities: Pouring models and fabricating Invisalign Retainers, and sometimes resetting teeth before making the retainer.

How about life outside of work? I have many hobbies including teaching aerobics, biking, cross country skiing, and walking my three Newfoundland dogs. I like to eat fruits and veggies and my favorite drink is Diet Cherry Coke. For entertainment I love true story movies and listening to Rock and Roll and a little country rock.

What is your favorite part of working at Warford Orthodontics? I love work. I love constantly being busy and doing things with my hands. What makes me tick is knowing I do a good job and pleasing not just the patients but also Dr. John.

Any funny or heart-warming stories to share?  When a patient had her braces removed, she was missing a cuspid and I made a pontic retainer for her. She got tears in her eyes because she could not believe how real it looked to have that tooth in her mouth.

What makes Warford Orthodontics different? The friendly staff! They are always willing to help the patients and work around their schedules to accommodate them. There are fun things for the patients to do inside and outside of office. And the complimentary X-rays, exams and second set of retainers set us apart as well.

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Nancy Berger

Champion Wire Wrestler

 

Certified Orthodontic Assistant, Registered Dental Assistant with Warford Orthodontics since 1975

Daily Job Activities: I am involved in patient care. And I am in charge of ordering all supplies for the office.

How about life outside of work? I enjoy being with my two children and four grandchildren. My favorite movie is “Sound Of Music”!

What is your favorite part of working at Warford Orthodontics? I love the work. Especially seeing the excitement in patients when we remove brackets, and to see how happy they are with transformation of their smile.

Any funny or heart-warming stories to share?  When you have two or more kids or parents from the same family, it is fun getting to know them through the years.

What makes Warford Orthodontics different? The experience of our doctors and staff. Also, our patients are not just another person, they are treated as we would treat a family member.

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Karley Wahl

Extreme Smile Specialist

 

Registered Dental Assistant with Warford Orthodontics since 2013

Daily Job Activities: There is a lot we do in one day, from normal braces to Invisalign. We do a lot with sterilizing and many different things throughout the whole office.

How about life outside of work? I share my home with a dachshund hound named Libby. My favorite food is strudel with cream and potatoes (it’s a German dish). I like to watch Gray’s Anatomy and listen to country music. In my free time I like to be doing anything outdoors like hunting, fishing or just being out on the lake – either relaxing on the boat or water skiing. In the winter I enjoy snowboarding as well.

What is your favorite part of working at Warford Orthodontics? I love working here. What makes me tick is just seeing the patients change through treatment. When they come in,  you can tell that some of them are really unsure about their smile. Then at the end of treatment they love their new smile and love showing it off. I love just knowing I helped to change that!

Any funny or heart-warming stories to share?  I still love the time that Denise lost her glasses and we looked and looked for them and we finally found them, they were on the face of her patient! We all still laugh about that story to this day.

What makes Warford Orthodontics different? We have on call on the weekends so we are always here to help you out. We are also an Invisalign Elite Provider.

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Kari-Warford-Orthodontics

Kari Kolling

Smile Transformation Artist

 

Registered Dental Hygienist and Orthodontic Assistant with Warford Orthodontics since 2015

Daily Job Activities: I have been working in the dental field for over 15 years, and I’ve seen the change that orthodontics can make in a person’s smile and self esteem so I knew that orthodontics would be a great fit for my career. Making your orthodontic experience great is my #1 goal!

Life outside of work: I have two wonderful “tween” children who keep me hopping from event to event. I love to run, lift, and be active outdoors. I also love to cook (which might be why I took up running!) ?

What do I like about working at Warford Orthodontics? I love how enjoyable it is to help others achieve their best smile. I love having access to the latest technology. It gives us more options to create the right treatment for each patient. I’m excited that my work makes a positive impact in other’s lives!

What makes Warford Orthodontics different? My family has been with Warford Orthodontics for 10 years now. I am struck by how personable, professional, and knowledgeable the ENTIRE staff is (what a TREAT for me to now work with them!). They have always made my family feel exceptionally well cared for!

 

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Deana Mack staff photo

Deana Mack

Director of Investment Accountability

 

Director of Investment Accountability

Daily Job Duties: I help Patients and families make their smile transformation dream a reality. I help maximize insurance benefits and partner to make the investment as affordable as possible.

What Makes You Tick at Warford Orthodontics? : I show up, I listen, I laugh, I try to be a good friend.  I try to enjoy each & every day.

Life Outside of Work: My kids are very involved with both academics & athletics right now.  They keep us busy attending their events, and watching them play a variety of sports – mainly Track, Basketball & Cross Country.  My husband &  I really enjoy traveling.  I love reading, boating, and walking when I get a chance.  I am also a huge classic rock & Motown fan.

What Makes WO Different: You will find a team that is truly dedicated to providing world class customer service.  I have been working in healthcare for close to 30 years now, and their commitment to quality is obvious in everything they do.  I have never experienced a team like this that has such a great balance of quality of care, and yet still provides a very fun atmosphere for both Patients and staff.

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Office Hours

If you are experiencing an orthodontic emergency during office hours please be sure to call ahead to ensure the best care possible.  

Monday, Tuesday and Thursday 8AM – 5PM
Wednesday 7AM – 4PM
Friday 8AM – 12PM

After Hours

Call the office phone or email, and we'll get back to you right away the next business day.

Weekends

Fri - Sun, 9am-4pm Call or send a text to: 701-471-2539 The assistant on-call will evaluate your needs and decide if you need to be seen right away or if waiting until the next workday will be okay depending on your comfort level, of course.. The on-call assistant can consult with Dr. John 7 days a week if they need to so we can provide you the best advice for your holiday or weekend concerns.

Contact

(701) 255-1311

Toll-Free:

(800) 732-3768

info@warfordorthodontics.com

1145 West Turnpike Avenue
Bismarck, North Dakota 58501

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Warford Orthodontics 1145 West Turnpike Avenue Bismarck, ND 58554